Shipping FAQ – READ THIS!
We ship in plain packaging or via usps provided flat rate boxes. MONDAY – FRIDAY ONLY, if you order after 10am on FRIDAY it will go out MONDAY.
We are located in the USA, East Coast. So plan your orders accordingly.
ANY PACKAGES RETURNED DURING THE Covid-19 PANDEMIC WILL NOT BE PICKED UP FROM OUR POSTAL BOX UNTIL IT’S OVER. NO REFUNDS OR RE-SHIPMENTS DURING THIS TRYING TIME! Once we are able to access the box we will be doing refunds and re-shipments. NO EXCEPTIONS for ANYONE.
There are ZERO shipping expectancy or deliver by dates, during the COVID-19 outbreak. USPS has already stated they are working as fast as they can. If your shipment is late it, it’s late. Nothing we can do. Shipments make take up to 72 hrs for us to ship regardless if you paid for RUSH order or not. We are getting 500+ orders a day and can only have so many people work in the warehouse at once.
Most USA orders take 2-5 business days. World wide orders take 7-30 days on average depending on location and how mail is moving at the time. (This also depends on the shipping level you picked while ordering)
Once your order has shipped you will receive at least ONE email with tracking. Always check your spam before contacting us. If you have got no email then odds are the order has yet to ship and will soon unless backordered.
NOTE: If you order express or any type of shipping with a “time to arrive” this is a VERY rough estimate. Don’t expect a package to show up tomorrow if you ordered at 10pm the night before. We will ignore all emails that are related to time frames. Check your tracking, check your order. Pre orders don’t ship until ALL items are in stock!
While we ship daily, not all orders make it out that day or next. We are always backed up and have over 100+ orders to fill in queue from the day before.
Same day shipping cut off is 10am EST no exceptions. Any order after 10am EST will go out the following day or the next business day. USPS is only open Monday through Friday for mail pickup. So this means if you order FRIDAY NIGHT @ 8pm it will go out MONDAY MORNING.
USPS EXPRESS IS NOT ALWAYS 1-2 DAY DULEY NOTE THIS BEFORE PICKING THIS OPTION AS IT MAY BE A WASTE OF YOUR MONEY!!!!!!!!