We ship in plain packaging or via usps provided flat rate boxes.
We ship Mon-Friday Only. So if you order after 10am EST on FRIDAY it will go out MONDAY.
We are located in the USA, East Coast. So plan your orders accordingly.
Please expect delays during the covid19 outbreak, we are running at 50% staff and usps is running VERY late on shipments. We can guarantee no eta’s on any orders due to this.
Same day shipping cut off is 10am EST no exceptions. Any order after 10am EST will go out the following day or the next business day. USPS is only open Monday through Friday for mail pickup. So this means if you order FRIDAY NIGHT @ 8pm it will go out MONDAY MORNING.
USPS EXPRESS IS NOT ALWAYS 1-2 DAY DULEY NOTE THIS BEFORE PICKING THIS OPTION AS IT MAY BE A WASTE OF YOUR MONEY!!!!!!!!
ALL DELIVERY DATES SHOWN AT CHECKOUT ARE A VERY VERY ROUGH ESTIMATE DO NOT EXPECT YOUR PACKAGE TO ALWAYS MAKE IT ON THAT TIME/DATE. WE ARE NOT AMAZON PRIME!
All express shipping orders will require a signature to combat fraud. Don’t like it? Don’t order.
Order shows delivered? Not received? Please contact usps. We don’t deliver your mail, contacting us does nothing but waste each others time. 9/10 this was left with a neighbor or you haven’t checked your mailbox or you put the wrong shipping address. This is not something we can help with. If you package is returned we will be charging a 50% restocking fee (PRODUCT) shipping is non refundable. Or you can repay to have it shipped.
United States Postal Service Customer service: 1 (800) 275-8777 or usps.com
We are 100% not responsible for any package after it leaves our hands into USPS’s hands. Take all claims up with them and them alone.
Refunds and Returns
We offer returns based on a case by case basis. If the item is defective we will provide a refund for that portion of the defective product or a partial refund.
Refunds caused by returns, IE: bad address or refused packages will be subject to a 25% restocking fee. If the item is returned to us, we assume you will contact us to pay for re-shipment . This will need to be done via email so we have a record of it. You will be responsible for the shipping fee for shipment.
Refunds are only given if the product was returned in full and unused and not damaged. These are still subject to the restocking fee of 25%
ZERO REFUNDS OR RETURNS IF YOU THOUGHT YOU WERE GETTING A FULL BAG OF SOMETHING. WE SELL EMPTY BAGS AND EMPTY BAGS ONLY.